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Product Details

This product is auto-generated by the Easify Box Builder app, grouping box items into one product at cart and checkout. Do not delete to ensure bundling works.

  • Box Status: By default, the Box Status is set to Unlisted. To make the box visible in your online store, change the status to Active.

  • Visibility: When a box is Unlisted, it is automatically hidden from collections, store search, and search engines.

  • Details:

    • Name and image match the box.

    • Tagged “Easify Box Builder” for admin filtering.

    • No inventory tracking.

  • Accidental Deletion: If deleted, you’ll be guided to recreate it when accessing the associated box.

  • Need Help? Reach out via our in-app 24/7 live chat.

Shipping & Returns
DELIVERY
  • Dispatch: Within 24 Hours
  • Delivery Within 2-4 days
  • Easy 30 days returns and exchanges
  • Free Delivery on orders over £199 (excludes pallet/oversized items)
RETURNS

To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, with tags, and in it's original packaging. You'll also need a reciept or proof of purchase.

FAQ's
Do you offer click and collect or local trade pickup?

Yes! If you are local to Hartlepool or the surrounding North East area, you can select local pickup at checkout or contact our team to arrange collection directly from our trade counter.

Do you offer trade discounts for plumbers and contractors?

Absolutely. We support trade customers across the UK. If you are ordering in bulk or fitting out a full project, get in touch with our team directly for bespoke trade pricing.

Contact us here or call 01429 597737

Can I return an item if it isn't suitable?

Yes, we accept returns on unused, resalable items within our return period provided they remain in their original manufacturer packaging. Please always refer to our returns page for further details https://www.hartlepoolplumbingsupplies.com/policies/refund-policy

What should I do if my item arrives damaged or missing a part?

Please inspect fragile goods (ceramics, glass shower doors, mirrors) upon delivery. If anything is damaged, report it to our customer support team here or call 01429 597737 within 48 hours of receipt with photo evidence, and we will arrange a fast replacement.

Does this product come with a manufacturer warranty?

Yes, all products sold on Hartlepool Plumbing Supplies come with standard manufacturer guarantees—ranging from 1 year up to lifetime warranties depending on the brand (e.g., Scudo, Astini, Geberit).

Will this item fit standard UK plumbing systems?

Yes, all our products comply with standard UK plumbing thread and pipe sizes (e.g., BSP thread connections) and are suitable for typical UK high/low-pressure water systems unless noted otherwise in the specifications.

Are fittings and accessories (wastes, taps, or fixings) included?

Unless explicitly stated in the product title or bullet points as a bundle/kit, items like basin wastes, tap valves, and mounting fixings are sold separately so you can match them to your chosen finish. If you are still unsure feel free to contact us here

How long will my delivery take?

Standard UK delivery typically takes 2–4 working days depending on the item size. Larger palletised items—such as sanitary ware, vanity units, and shower enclosures—may take slightly longer. You will receive tracking information once your order dispatches.

What is considered heavy goods?

Heavy goods are any items that are 25kg and over. This will mean you will incur a £25 fee for delivery which will be delivered within 2-4 working days.

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